HRM's in-home grocery delivery is now LIVE!
Tired of crowded stores, cluttered layouts, and inaccessible aisles? At Delivico, we understand that grocery shopping should be easy and inclusive for everyone. That’s why we created an accessibility-focused grocery delivery service designed for YOUR needs.We deliver from 11AM - 7PM, Monday to Friday. 📅 (Excluding Holidays)⬇️ No Apps. No Hassle. Just Call (902-536-3404), and We’ll Deliver. ⬇️
How It Works - Your groceries in 3 simple steps.
Step 1: Call Us – Dial our number and tell us what you need. ☎️Step 2: We Shop for You – We hand-pick fresh groceries and anything you need. 🛒Step 3: We Deliver – Your groceries delivered safely and quickly, however you need it. 🚚
Why Choose Us?
The Best Choice for Accessible Grocery DeliveryAccessible for All – Our staff deliver groceries with everyone in mind. 🛍️No App Required – Order by phone, no tech experience necessary. 📱Friendly, Caring Service – Trained staff to understand your needs. 😊Scheduled Delivery – Fast, reliable scheduling so you get your groceries exactly when you need them. ✅Customized Delivery - Delivery going beyond the doorstep, giving personalized service designed to you. 📦
Service Areas - We Deliver To You.
Serving the following areas: Halifax, Herring Cove, Timberlea, Tantallon, and Bedford. More areas coming soon!Call Now to Confirm Your Area!
Frequently Asked Questions!
How do I place an order? – Just give us a call at 902-536-3404!What payment methods do you accept? - accessible online payments (credit or debit), in-person payments, and cash.How fast can I get my groceries? - We have dedicated timeslots to work around your schedule. You can choose the earliest timeslot or schedule out days in advance.What are the delivery options? - We offer in-home delivery, "hand it to me", or doorstep dropoff.What is "in-home delivery"? - We customize the delivery service based on your needs, like leaving it on the countertop or assisting in putting some items away.When do you deliver? - We deliver from 11AM - 7PM, Monday to Friday. (Excluding Holidays)
We deliver from 11AM - 7PM, Monday to Friday. 📅 (Excluding Holidays)
About Delivico! 🛒
Delivico was founded in 2023 by two 20-year-old students (now graduated) who noticed the need for real change in grocery delivery!
At Delivico, we believe everyone deserves easy access to fresh, quality groceries. We’re here to make that a reality with our accessibility-focused grocery delivery service.
Our platform is built with accessibility at its core. From our ordering process to our delivery past the door, we are committed to making a service that meets the needs of all.
We offer a variety of delivery options to fit your lifestyle. Our team goes beyond standard doorstep delivery, providing personalized service that’s both convenient and respectful.
Whether you have specific dietary needs or preferences, our catalog has you covered. We offer a diverse selection of products, all clearly labeled for easy identification.
Delivico supports multiple payment methods to suit your needs, including accessible online payments (credit or debit), in-person payments, and cash.
Improve Delivico for all! 😃
Thank you for your interest in helping us improve Delivico and our service. We aim to make grocery delivery easier for everyone, and we need your help. Delivico is all about what our customers want and need, so we take every bit of feedback seriously.We'd love for you to share your thoughts with us. We want to learn more about any challenges you notice in grocery shopping, experiences with delivery services, and how we can improve accessibility.Your feedback will help us improve Delivico for everyone. Our goal is to develop a grocery delivery service that meets the needs of all individuals, regardless of circumstances.Join us in making grocery delivery better for everyone. Please fill out our form below or set up a call with us. Your input will make a big difference. If you know anyone that could also help with this, please consider sharing this link with them.
Privacy Policy
Last Updated: 26-Aug-2024
Effective Date: 26-Aug-2024Introduction
This Privacy Policy explains how we handle your information when you interact with Delivico Inc. (referred to as "the Service"). By using the Service, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you disagree with these terms, please refrain from using the Service.We may update this privacy notice periodically. The revised version will be marked with a new "Revised" date and will become effective immediately upon publication. If significant changes are made to this privacy notice, we may notify you through prominent notices on our website or direct notifications. We encourage you to regularly review this privacy notice to stay informed about how we protect your information.Information We Collect
We may collect the following personal information directly from you when you interact with our Service:
First Name, Last Name
Phone Number
Email Address
Delivery Address
Payment Information (e.g., credit card details, billing address)In addition to the above information, we automatically collect the following non-personal data through a third-party analytics service:
- Log/Usage Data: Information about your interactions with our website, such as the pages you visit and your actions.
- Device Data: Data related to your device, including the device type, operating system, and browser.
- Location Data: Information about your general location derived from your IP address or other geolocation technologies.The data collected through this third-party analytics service is used for statistical and analytical purposes to improve our services and user experience.How We Process Your Information
We may process the personal information you provide for the following purposes:
Service Delivery: To process, fulfill, and deliver your grocery orders.
Payment Processing: To securely collect and process payments through trusted third-party payment gateways.
Customer Support: To respond to your inquiries and provide customer service.
Account and Order Management: To manage your orders, send order confirmations, and provide updates.
Service Improvement: To analyze non-personal data (such as usage trends) to improve our Service and enhance user experience.
Legal Obligations: To comply with legal obligations, such as tax, accounting, and regulatory requirements.
Marketing Communications: We may send marketing or promotional emails to you, but only with your consent. You can opt out at any time by following the unsubscribe instructions in the emails or by contacting us directly.How We Share Your Information
We do not sell or rent your personal information. However, we may share your information under the following circumstances:
Service Providers: We may share your personal information with trusted third-party service providers (e.g., delivery partners, payment processors, website hosting providers) who assist us in operating the Service.
Legal Requirements: We may disclose your personal information if required by law or to comply with legal processes, such as court orders, subpoenas, or government requests.
Business Transfers: If we are involved in a merger, acquisition, or sale of our business, your personal information may be transferred as part of that transaction.
With Your Consent: We may share your personal information with third parties if you provide explicit consent.We take appropriate steps to ensure these service providers adhere to data protection and security standards.Retention of Your Information
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy. Once these purposes are no longer applicable and there are no ongoing business needs, we will take one of the following actions:
- Anonymization: Your information may be anonymized, rendering it non-identifiable.
- Deletion: Alternatively, we may securely delete your personal information.Some information may be retained for extended periods as required by applicable law or for other legitimate reasons, such as record-keeping, reporting, legal rights enforcement, and fraud prevention. Residual anonymous and aggregate information that does not directly or indirectly identify you may be stored indefinitely.Children
Our Services are only intended for individuals who are 18 years of age or older. If we become aware that we have collected Personal Information from a child under 18 without the consent of their parent or guardian, as required by law, we will promptly delete such information.Parents or guardians are entitled to the following rights:
- To request copies of the Personal Information we have collected about their child.
- To instruct us to delete the Personal Information we have collected about their child.
- To direct us to stop collecting or using Personal Information concerning their child.Links to Other Websites
Our Service may contain links to external websites, including social media platforms ("Third Party Sites"), that we do not operate or control. Please be aware that any information you share on Third Party Sites is governed by their respective privacy policies and terms of use rather than by this Privacy Policy. These links are provided for convenience and do not imply our endorsement or review of these external sites. We recommend contacting them directly for details about Third Party Site's privacy practices and policies.Your Rights
You have the following rights:
- Access, Rectification, or Erasure: Access, correct, or delete your personal data.
- Withdraw Consent: Ability to withdraw previously provided consent.
- Other Rights: Other rights under applicable laws.To exercise these rights or ask questions, contact us at privacy@delivico.ca.You can opt out of direct marketing communications or profiling by contacting us at privacy@delivico.ca.Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include administrative, technical, and physical safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.You transmit personal information to us at your own risk.Questions
Please email us at privacy@delivico.ca for questions or concerns about your information. We will address your concerns in accordance with applicable law.
Terms of Service
Effective Date: 26-Aug-2024Welcome to Delivico Inc. ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our services ("Service") offered through our website, phone orders, and other platforms. By using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using the Service.Acceptance of Terms
By accessing and using the Service, you acknowledge that you have read, understood, and agree to these Terms. You affirm that you are at least 18 or the legal age of majority in your jurisdiction. Our Services are only intended for individuals 18 or older, as detailed in our Privacy Policy.Privacy Policy
Your use of this website is also governed by our Privacy Policy, which can be found at delivico.ca/#privacypolicy. Our Privacy Policy explains how we collect, use, and protect your personal information.Service Overview
Delivico Inc. provides grocery shopping and delivery services in Canada. You may place orders via our website or by phone, and we will purchase and deliver groceries to your specified address. We strive to ensure timely deliveries and accurate orders, but certain conditions and limitations may apply.Mailing List
If you subscribe to our mailing list, you consent to receive periodic emails regarding updates, promotions, and other relevant information. You can unsubscribe anytime by following the email instructions or contacting us at privacy@delivico.ca.Account Creation and Responsibilities
You may need to provide personal information, including your name, contact information, delivery address, and payment information, to place an order.
You are responsible for ensuring the accuracy of the information provided and updating it as necessary.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.Order Placement, Payment, and Fees
Placing an Order: Orders can be placed via our website or by phone. You agree to provide accurate information regarding your delivery address, contact details, and items requested.
Payment: Payment for orders must be made through our accepted payment methods, which include designated payment platforms. By providing your payment information, you authorize us or our third-party payment processors to charge your selected payment method for the full amount of your order.
Delivery Fees: Additional fees, such as delivery fees, may apply and will be displayed before you confirm your order. You agree to pay any applicable fees.
Taxes: Applicable taxes will be calculated and included in the total amount due for each order.Order Modifications, Cancellations, and Refunds
Modifications: If you wish to modify an order after placing it, please contact us as soon as possible. We will attempt to accommodate changes, but we cannot guarantee that modifications will be possible after the order has been processed.
Cancellations: You may cancel an order within a certain timeframe. Cancellation requests must be made by contacting us directly. If your order has already been processed or dispatched, cancellation may not be possible.
Refunds: Refunds may be issued at our discretion for missing or incorrect items, damaged products, or service-related issues. Refund requests must be submitted within 24 hours of receiving your order. We may request evidence (e.g., photos) to support your claim.Delivery Terms
Delivery Area: We provide delivery services within specific geographical areas in Canada. Delivery availability will be confirmed when you place your order.
Delivery Timing: We will strive to deliver your order within the estimated delivery window provided. However, we do not guarantee exact delivery times due to factors beyond our control (e.g., traffic, weather, or supplier issues).
Delivery Address: It is your responsibility to provide a complete and accurate delivery address. If you provide an incorrect address or fail to be available to receive the order, additional delivery fees may apply for reattempting delivery.Product Availability and Substitutions
Product Availability: We strive to fulfill all orders accurately, but certain items may be unavailable at the time of purchase. In such cases, we will attempt to contact you for approval of substitute items.
Substitutions: If no substitution instructions are provided, we may replace unavailable items with comparable alternatives of equal or higher value at no additional cost to you. You have the right to refuse substitutions.Limitation of Liability
Service Accuracy: We make reasonable efforts to provide accurate and reliable grocery shopping and delivery services. However, we do not warrant that the Service will be error-free, uninterrupted, or free from inaccuracies in product descriptions or pricing.
Limited Liability: To the fullest extent permitted by law, Delivico Inc. and its officers, directors, employees, agents, and service providers will not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of data, or any other damages arising from the use or inability to use the Service.
Maximum Liability: In no event shall our liability exceed the total amount paid by you for the order giving rise to the claim.Force Majeure
We shall not be held liable for any failure or delay in performance of any part of the Service due to events beyond our reasonable control, including but not limited to natural disasters, acts of war, pandemics, strikes, or supply chain disruptions.Intellectual Property
Ownership: All intellectual property rights in the Service, including but not limited to website content, logos, trademarks, and graphics, are owned by Delivico Inc. or its licensors.
Limited License: You are granted a limited, non-exclusive, non-transferable, and revocable license to use the Service for personal, non-commercial purposes in accordance with these Terms.
Prohibited Use: You may not reproduce, distribute, modify, or exploit any portion of the Service without our prior written consent.User Conduct
By using the Service, you agree not to:
Engage in any unlawful activities or activities that infringe on the rights of others;
Misrepresent your identity or provide false information;
Interfere with the operation of the Service, including by introducing viruses or other malicious code;
Attempt to gain unauthorized access to our systems or networks.
We reserve the right to terminate your access to the Service if you violate these Terms.Indemnification
You agree to indemnify and hold Delivico Inc., its officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Service or violation of these Terms.Governing Law and Dispute Resolution
These Terms and your use of the Service shall be governed by the laws of the province in which you reside and the federal laws of Canada. Any disputes arising out of or related to these Terms or the Service will be resolved through binding arbitration or small claims court in the province in which you reside, unless otherwise required by applicable law.Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting. Your continued use of the Service after changes have been made constitutes acceptance of the revised Terms. We encourage you to regularly review these Terms.Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at privacy@delivico.ca.